Manager / Senior Manager, Programme Policy, Finance & System Management (IDD2)

[What the role is]
The Industry Development Division 2 (IDD2) within the Training Partners Group at SkillsFuture Singapore (SSG) is committed to fostering a high-quality Continuing Education and Training (CET) ecosystem. This is achieved through strategic partnerships with CET providers and engaging enterprises in skills development.

The Manager/Senior Manager will report to a Team Lead and will be part of the Programme Policy, Finance & System Management team. The role involves managing strategic CET partners to develop capabilities, supporting sectoral manpower development, identifying best-in-class partners, and implementing workforce transformation strategies.

[What you will be working on]

a) Stakeholders’ Engagement and Partnership Management

• Identify, appoint, and engage strategic training partners to support SkillsFuture and national initiatives.
• Collaborate with SSG Divisions to implement, manage, and evaluate programme outcomes.
• Perform contract management, including negotiating partnership scopes, preparing budget proposals, managing contract sign-offs, and handling grant disbursements.
• Conduct and monitor periodic reporting of training partners' efforts and programme outcomes.

b) Programme Policy Review and Monitoring

• Review operational policies and processes, draft submissions, and present to Management in consultation with stakeholders.
• Conduct regular reviews and evaluations of programmes to assess effectiveness and impact.
• Analyse data and performance metrics to identify areas for improvement and recommend enhancements.
• Communicate findings and recommendations to stakeholders and support the implementation of changes.
• Track progress and outcomes of programmes, gathering and analysing data for reporting.

c) Systems Coordination

• Coordinate system transition activities, including communications to stakeholders.
• Perform data preparation, cleansing, and participate in user requirement and User Acceptance Tests.
• Ensure data integrity of programmes, agreements, and courses in the Training Grant System.

d) Admin & Finance Management

• Support management of key SSG programmes, liaising with training providers for corporate reporting and programme closure.
• Monitor and review budget/cashflow utilization and outcome achievements.
• Oversee Customer Relationship Management cases and ensure timely responses.
• Review and improve knowledge management processes.

[What we are looking for]

• Tertiary qualifications or equivalent work experience.
• Up to 7 years’ experience in partnership management, budget/programme review, and implementation.
• Proven networking and negotiation skills, with the ability to engage stakeholders at all levels.
• Strong analytical and systematic problem-solving skills, with the ability to derive insights from data.
• Proficient in data collation, management, analysis, and presentation.
• Performance-driven, outcome-oriented, and meticulous.
• Ability to effectively prioritize tasks and meet project deadlines.
• Proactive, self-motivated, with a strong sense of accountability and ownership.
• Adaptable and open to learning, with a willingness to embrace new challenges.
• Excellent writing, communication, and digital literacy skills.

Candidates without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.