Manager, Quality

Responsible for managing the quality functions, personnel, related training, and deployment of Standard Practices for Service Center Repair Station(s) and Quality Assurance and Safety Department of Singapore Services Centre. Position has final authority over airworthiness and quality and is responsible for facility compliance with all National Aviation Authority Regulations, Aviation Safety and Singapore Work Health Safety regulations.

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity.

Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms.

What are your contributions to the team?

• Act as the focal point and liaison for all interactions with all National Aviation Authorities (NAA).
• Liaise with NAA, customers and auditors for timely resolutions of Quality & Safety issues and maintain Regulatory approvals.
• Oversee applicable inspections of aircraft maintenance for service and/or overhaul and repair activities to ensure airworthiness and compliance with Maintenance Organisation Exposition (MOE) / Repair Station Quality Control manual and regulations.
• Develop and maintain the MOEs/Repair Station/Quality Control Manual in accordance with each NAA's Part 145 regulation.
• Develop procedures to administer company quality policy.
• Review and interpret National Aviation Regulations to realign current policies, procedures, and manuals as necessary.
• Provide directions and guidance on compliance with Company, Regulatory and Quality requirements.
• Assess applications and approve personnel for carrying out maintenance.
• Oversee Project Management and Maintenance Planning activities from a quality perspective, providing inputs as desired.
• Oversee and administer an effective Internal/vendor Quality (evaluation) Audit Program.
• Conduct incident/accident investigation and provide investigation report to the customer or NAA.
• Conduct risk assessment to the change of management, new capabilities etc. which impact product safety.
• Host monthly Q&S meeting with management team for continuous improvement.
• Collect, analyze, and summarize quality-related information and trends to prepare reports on product and process quality.
• Review and implement, as appropriate, current best practices within Quality field to support achievement of organizational objectives.
• Maintain current knowledge of new trends in quality including the while implementing appropriate best practices.
• Communicate with appropriate customer representatives as required, to ensure all quality issues and inquiries are satisfied. Also provide performance feedback to customers as required.

How to thrive in this role?

• You must have bachelor’s degree in aviation, engineering or related field.
• You must hold an Aircraft Maintenance Engineering Licence and be acceptable to the CAAS. (if not holding CAAS AML then ICAO Type 2 licence and passes in M9 & M10/L11 examinations).
• You should be trained and experienced Quality Internal and Lead Auditor.
• You must have minimum 10 years technical experience in the Aviation Industry, with 7-8 years of experience in quality management role and 3 years progressive supervisory experience.
• You should possess thorough working knowledge and experience of and with EASA, FAA and CAAS requirements and other NAA requirements pertaining to maintenance programs and procedures.
• You have knowledge of current trends and best practices within Quality field.
• You have fluent English oral and written business writing skills & presentation skills.
• You have strong interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies.

Now that you can see yourself in this role, apply and join the Bombardier family!

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job: Manager, Quality
Primary Location: Singapore
Organization: Singapore
Shift: Regular
Employee Status: Regular
Referral Amount: $2,000.00
Requisition: 4281 Manager, Quality