Manager, Preschool Management Division (CMS-AOM)

Key Responsibilities:

PCF is the leading Preschool Anchor Operator (AOP) in Singapore. In this regard, PCF aspires to be a responsible and competent operator which upholds the highest standards of corporate governance as well as meet the stringent regulatory requirements and quality benchmarks as mandated by PCF’s Management, the early childhood development agency and other regulators.

This position plays a crucial role in shaping company or divisional strategy in response to changes to operating/regulatory landscape and customer needs. You may require to lead a team and collaborate with cross-functional teams to manage various business processes, develop data-driven strategies and improvements to the processes, and help with the decision-making at HQ, district and centre level. Your insights and recommendations will drive improvements in our operations, financial and overall business performance.

The work areas of this role include but are not limited to the following areas:

• Manage and assist in the procurement approval process, vendor management and preparation of tender proposals relating to centralised procurement of various expense items which are to be consolidated at HQ level for economies of scale and cost saving.
• Manage and review existing administrative processes on subsidy and financial support schemes for valuable groups to ensure it is effective and serves its objectives. Where relevant, work with relevant HQ divisions and agencies on improvement initiatives to better serve the needs of this group.
• Manage the conduct of surveys and data analysis to identify trends, patterns and correlations that offer actionable recommendations to key stakeholders including management and parents. Where relevant, benchmark against internal and industrial statistics and look for meaningful insights/opportunities for operational and business improvement.
• Manage and coordinate the preparation of financial budget and guidelines for division and centres. Also, create, maintain, and compile data from various sources e.g., enrolment, staffing & financial data for analysis to assist in the centre development projects.
• Involve and manage the implementation of new/replacement operational or customer-related systems with valuable inputs provided to enhance or automate the manual processes, thus improving operational efficiency and enhancing user experience.
• Review and provide support in AOP related matters, drafting or approving SOPs with detailed work processes, setting improvement schemes, KPIs or guidelines for key stakeholders to improve operational processes and efficiency.
• Work with key stakeholders to implement and update the required team and division workplan/key initiatives for reporting purposes.
• Handle corporate governance matters and establish a monitoring system for compliance and risk management.
• Assist in coordinating internal and external audits as well as managing queries/requests.
• Involve in cross-functional initiatives at HQ & drive projects at district level e.g. standardisation of approval structure/form/processes etc.
• Support and provide relevant advice to centre & staff relating to areas in charge of this role.

Job Holder Requirements:

• Education: Degree in Management/Business related fields
• Experience: Candidates with administrative and operational management related experience, preferably with skills and knowledge in enhancing current processes and systems of the organization.
• Special Qualities, Knowledge & Skills:
  • Must be proficient in Microsoft Office.
  • Strong in driving changes, implementing new initiatives & projects at HQ and district level.
  • Meticulous, able to multi-task, resourceful & well-organised.
  • Good team player with effective problem-solving skills.
  • Good communication, interpersonal and leadership skills.

Depending on experience and qualification, the successful candidate may be considered for a senior position.

Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).