Manager, Performance Management (Bancassurance)

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

• Bachelor’s degree in data science, business administration, or a similar field.
• Advanced user and strong proficiency in using data visualization tools and software such as Power BI, Python, SQL, or similar software to interpret and present data in an effective story-telling manner.
• Strong financial acumen and ability to analyze complex financial data to derive insights that drive strategic decision-making.
• Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.
• Ability to present data insights at senior business meetings to achieve business objectives.
• Strong problem-solving and critical-thinking skills, with a focus on innovation and continuous improvement.
• Experience in insurance, banking, and financial services companies is preferred.

On the job you will:

• Dashboard Maintenance: Track business productivity drivers by maintaining and creating new Bancassurance performance dashboards, including Power BI and Excel reports.
• Financial Reconciliation and Reporting: Reconcile month-end sales reports with Finance and consolidate country and regional sales updates and commentaries, including the preparation of management presentation decks.
• Product Mix Monitoring: Monitor channel product mix against plan and profitability trends, recommending pre-emptive and reactive intervention measures.
• Liaison Role: Act as the primary liaison with Finance team, ensuring seamless communication and collaboration.
• Data Management: Prepare and maintain required databases for Bancassurance-related management reporting.
• Strategic Planning: Develop and recommend strategic plans supported by data insights that align with the company's long-term goals and objectives.
• Performance Analysis: Support business leads with proactive and timely analysis to drive performance, utilizing data-driven insights to guide decision-making processes and improve overall financial performance.
• Financial Analysis: Provide valuable insights into business planning, budgeting, and financial analysis to support informed strategic decision-making.
• Cross-functional Collaboration: Work closely with cross-functional teams to ensure effective implementation of strategic initiatives.
• Performance Monitoring: Monitor key performance indicators (KPIs) and implement strategies for continuous improvement.
• Reporting and Presentation: Prepare detailed reports and presentations to communicate findings and recommendations to senior management. Craft compelling presentation decks for management reporting and bancassurance partner discussions.

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.