Manager - Onboarding

Job Purpose

Reporting to the Lead of Onboarding, you will be part of the Manpower Development Department responsible for handling system-related and administrative matters of the onboarding process of our Financial Representatives.

The Job

1. Assist in the onboarding process for new applicants, including reviewing the Fit and Proper of the applicant and reviewing documents.
2. Preparation of onboarding-related materials and presentations to the agency force.
3. Communicate with internal and external stakeholders to gather necessary information and answer enquiries.
4. Conduct research on industry trends and best practices in onboarding.
5. Participate in team meetings and contribute ideas to improve the onboarding process.
6. Participate in ongoing projects involving the enhancement of the Great Career platform by working with internal and external stakeholders, incorporating AI technology.
7. Support ad-hoc duties, projects, and activities as assigned.

Our Requirements

1. Minimum Diploma / Degree Holders.
2. 2 – 3 years working experience.
3. Team player.
4. Proficiency in MS Office Applications (Excel, Word, PowerPoint).
5. A self-starter who is keen to learn with a positive work attitude.
6. Meticulous, diligent, and well organized.
7. Good interpersonal and communication skills.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative, and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations plays a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better, and longer; and driving responsible business practices through material ESG risk management.