Manager (Network & Infrastructure Operations /In-house role)

Key Domain Coverage

• Network management (Layer 2 & 3)
• Technical architecture
• System management
• Service management
• Monitoring
• End-user computing

Information

• Salary: $9000 to $10000 + Bonuses
• Not an SI Company/In-house Permanent role
• SGX Listed Company

Responsibilities

• Ensure system and network infrastructure and associated technologies operate efficiently, are highly available, and perform within agreed targets.
• Contribute to the strategic planning, budgeting, development, implementation, and enforcement of IT operational procedures, policies, and standards associated with cyber security and system capacity planning.
• Lead and provide operational support for all data centres, server rooms, servers (both on-premise and Cloud), and network equipment across the organization.
• Collaborate with IT colleagues, especially the Cyber Security team, to ensure cyber and physical security adequacy of the IT infrastructure.
• Recommend measures to prevent and detect unplanned system and network outages to ensure maximum availability.
• Maintain up-to-date inventory and documentation for network equipment, servers, and laptop/desktop computers.
• Manage the implementation of network and infrastructure-related projects.
• Provide IT Network/Infrastructure leadership and input into application systems and cyber security projects.
• Partner with IT colleagues and vendors to resolve IT infrastructure issues and perform change requests.
• Source, manage, and work with vendors for the smooth operations and maintenance of the company’s IT infrastructure.
• Assist relevant teams in the fulfillment of Business Continuity Planning (BCP), Disaster Recovery Planning (DRP), and Cyber Security Incident Response Plan.
• Provide technical support and administration for Windows and non-Windows Servers, desktop computers, and peripheral devices.
• Assist with the submission of approval papers and ad-hoc projects requiring support from the Infrastructure team.
• Manage a team of IT staff in fulfillment of the above responsibilities.

Minimum Requirements

• Bachelor's Degree (or higher) in Engineering, Computer Science/Information Technology, or relevant discipline.
• At least 10 years of Infrastructure and Operations experience, including 2 years in Cyber Security and Cloud computing experience with Amazon Web Services, Azure, or Office365.
• Hands-on technical knowledge of IT infrastructure, IT operating systems, and products, including:
• Windows and Linux operating systems
• Network devices, such as routers, switches, and load balancers
• System and network architecture and design, such as LAN/WAN, Virtualization, VPN
• System and network monitoring tools (e.g., SolarWinds)
• Exchange Server, SAN, Active Directory, Group Policy
• End-user computing, such as PCs, printing, videoconferencing
• Technical certifications (e.g., MCSE, MCITP, CCNA, ITIL)

EA: 17C8660

CEI: R1104442 (Shawn Wong)

Website: www.sourcesolutionshr.com