Manager, Health Services Research

STATEMENT OF PURPOSE

The Manager is a specialist in a specific area of health services research (HSR) with a good understanding of the broad HSR landscape and trend. The Manager will offer both technical & administrative leadership and work closely with other members of a multi-disciplinary team to conduct research, particularly in his/her field of specialty, into the medical, social, economic and ethical implications of health care services to inform policy and medical decision-making as well as provide pragmatic, impactful healthcare solutions for resource planning and operations management.

The Manager will seek to pursue publication and presentation opportunities in peer-reviewed journals and international or local conferences as well as conduct educational activity to promote and enable health services research in the CGH community. The Manager will also be responsible for mentoring and developing junior members within the department in his/her area of specialty. In addition, the Manager will support his/her HOD in the management of departmental manpower deployment, staff development needs, as well as oversee departmental operating and capital expenditure.

KEY ACCOUNTABILITIES

• Organization of day-to-day analytical and research activities which include study design, analysis, preparation of manuscripts/reports/proposals.
• Work with various stakeholders (including industry/academic partners) and HSR team members to advise and contribute to the formulation of research questions, design, and analysis of research projects.
• Able to perform two or more of the following tasks independently and is a technical lead in his/her specialty in HSR.
• Search, critically appraise and synthesize evidence from medical literature to inform stakeholders in the planning and delivery of care as well as in the investment of health technology.
• Conduct program evaluation and perform statistical analysis required for outcomes research.
• Conduct qualitative research which includes interviews, focus group discussions, and thematic analysis.
• Perform predictive and/or prescriptive analytics which can potentially yield improvement in operational efficiency or patient outcomes or experience.
• Participate in scientific conferences and scientific manuscript writing as first author, co-author, or invited speaker.
• Conduct research and studies in manners that comply with HBRA/CIRB requirements.
• Offer administrative/technical leadership, guidance, and research support to CGH staff in at least one of the domains on analytics, health technology assessment, and program evaluation.
• Lead the development of educational curriculum which aims to improve capacity to perform research and program evaluation within CGH.
• Lead the organization and conduct of the workshops and/or talks based on the aforementioned curriculum.
• Support HOD in mentoring and development of junior members within the HSR team.
• Provide administrative support to the HOD in the management of the department and planning of the HSR activities which include workplan, department budgeting, team building, publicity of HSR, etc.

JOB REQUIREMENTS

a. Educational / Professional Qualifications:

• Master’s or PhD qualification in Applied Statistics, Applied Mathematics, Business Analytics, Biostatistics, Epidemiology, Health Economics, Public Health.

b. Relevant Experience & Skills:

• Minimum 7 to 9 years of relevant working experience in health services research and research administration.
• Prior experience in providing health services research consultancy.
• Track record of publication in peer-reviewed journals as first author.
• Excellent knowledge in Microsoft Applications and analysis software (e.g. SPSS, STATA, NVIVO, Treeage, Simul8, C++, R, Python).
• Expert level of methodological, research, and analytical skills.

c. Qualities:

• Strong project management, presentation, and communications skills; able to convey complex ideas appropriately.
• Self-starter who can work independently under pressure.
• A leader and team player who can lead and work cohesively with project stakeholders to deliver a high-quality service.
• Able to lead and manage multiple projects and respond in a changing environment.
• Maintain a continuous improvement mindset to introduce initiatives for enhancements to quality, productivity, and/or patient safety and care.