Manager, Events

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure.It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for aSenior Manager/ Manager, Eventsto join our team!

As aSenior Manager/ Manager, Events, we rely on you to:

• Works directly with the organizers on their event programs and requirements in order to provide professional advice to facilitate and assist on their planning.
• Conducts venue inspections with the organizers or external contractors for planning meeting or event setup.
• Provides menu recommendations or custom menu design to offer service flexibility as well as to drive upselling.
• Coordinates food tasting arrangement for the organizers on high profile or special events prior to the event days to meet customer expectations.
• Works independently with external vendors to coordinate on special event arrangement, such as venue theme decoration, entertainment arrangement, etc.
• Develops close rapport with organizers to strengthen guest loyalty for repeat business in future.
• Maintains an effective communication and cohesive working relationships with Sales & Marketing team, F&B and other operating departments of the hotel.
• Observes and follows events management service guidelines and standards according to Events Manual.