Manager - Allied Health & Pharmacy Ops (Pharmacy)

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

Reporting to the Assistant Director, AHP-Ops you will be responsible to provide operational support to NUH Pharmacy specific to Pharmacy department. The role encompasses: driving initiatives, managing CAPEX & OPEX procurement, harmonizing cross department workflows, streamlining processes, implementing projects and data analytics support.

You will be integral in the operational implementation in enabling NUH to deliver incredible care for patients and drive revenue base.

You will also support the Head Ops on assigned projects from inception to completion.

Key Responsibilities

You will support Pharmacy in:

Clinical Operations

• Support the implementation of patient-driven initiatives in Pharmacy department by working closely with various sections in-charge to align processes and workflows.

Business Development

• Work with various sections in-charge to drive new services and to ensure revenue generation.
• Assist sections to derive and drive business case for new services.

Business Management

• Maintain close supervision on financial performance and where appropriate, work with sections in-charge to institute strategic approaches on cost recovery and sustainable profitability.
• Responsible for the supporting the procurement related to strategic projects in compliance with NUHS procurement policies.

Projects

• Lead and manage projects as assigned - Work with sections in-charge to establish context, develop project plan with goals and targets, and secure approval for project, also to oversee projects from start to end.
• Support Pharmacy department through upcoming changes to major clinical systems via training, supporting infrastructural changes and formulation of new processes.

Key Requirements

• Good degree in Business, Management or equivalent
• At least 5 years of relevant working experience, preferably in the healthcare industry.
• A team player who is able to work independently in a fast-paced environment to meet deadlines.
• Resourceful and meticulous with strong planning and organizational skills.
• Strong interpersonal and communication skills, able to galvanize support from different levels of stakeholders.
• Humble and positive with a “can do” spirit.
• Highly adaptable towards volatile working environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extends far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.