[Luxury Pen/Good Environment] Retail Store Supervisor (Must have min 1 year supervisory Exp) up[...]

[Luxury Pen/Good Environment] Retail Store Supervisor (Must have min 1 year supervisory Exp) up 2.7K #HJC

Budget: Up $2,700 per month

Working location: Somerset, Bugis, City Hall + will need to rotate across the 3 outlets.

Work schedule: Any 5 days / 44 hours work week (Must be able to commit on Fri, Saturday and Sunday), 2 off days on weekday.

Overtime: Applicable

Commission: Applicable

Three rotating shifts weekly:

1. Shift A: 10 am to 6 pm
2. Full Shift: 10 am to 10 pm

General Responsibilities:

1. Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
2. Oversee all outlets sales & operations and be rostered at all 3 outlets every week to be in the know.
3. Prepare and implement retail/outlet sales plans to achieve sales targets.
4. Track team progress against key performance indicators and sales plans imparting important sales techniques and knowledge whenever possible.
5. Provide timely feedback to team members on the execution of sales action plans and development areas.
6. Execute sales activities, including adequate stock, proper pricing structures, promotional campaigns, planogram implementation, etc.
7. Conduct training on customer service and operations to enhance retail excellence for new staffing and enhancement for existing staff.
8. Handle stock ordering process for the retail store to ensure inventory and product mix is optimized (replenishment order for all stores to be done every month).
9. Prepare the retail team monthly roster according to scheduling policy for manager’s approval.
10. Rotate duties among all retail shops to cover for shifts.
11. Handle staff discipline and enquiries.
12. Ensure Part-timer monthly schedule/ work hours tally with Agency report for salary payment.
13. Oversee all shop supplies and materials are up to date and prepare orders in advance to prevent negative inventory.