Luxury Food & Beverage Manager (Restaurant Manager) | Suntec | Up to $5.5k

Job Overview:
We are seeking a highly experienced Luxury Food & Beverage Manager (Restaurant Manager) to oversee our dining operations. The ideal candidate will ensure the highest standards of service and quality, while enhancing the guest experience.

Job Responsibilities:

• Oversee daily operations in the Dining Hall, Pantry, and Stewarding sections.
• Manage and train staff to deliver exceptional customer service and ensure smooth restaurant operations.
• Ensure compliance with health, safety, and hygiene regulations at all times.
• Monitor inventory levels, manage supply costs, and handle purchasing as needed.
• Ensure all special service or food requirements for customers are executed seamlessly.
• Handle customer feedback professionally, ensuring effective service recovery.
• Keep management and chefs updated on food delays, complaints, and customer feedback.
• Oversee restaurant maintenance and upkeep, including pest control and servicing.
• Manage reservations, resolve cashiering issues, and handle petty cash disbursements.
• Schedule staff rosters to ensure efficient manpower allocation.
• Supervise and develop staff through training and mentorship programs.
• Perform any other duties assigned by management.

Requirements:

• Extensive experience as a Senior/Restaurant Manager in a luxury or Chinese restaurant setting.
• Excellent personal presentation, leadership, and interpersonal skills.
• Strong ability to remain calm and perform under pressure in a fast-paced environment.
• Highly organized, detail-oriented, and able to multitask effectively.
• Proficiency in Mandarin is required to communicate with Mandarin-speaking customers and accurately take their orders.
• Proficiency in English is required for general communication and business operations.