Live Chat Support Agent (1 Year Contract)

Live Chat Support Agent (1 Year Contract)

Job Description:

Salary: Up to $2,400.00 per month

Duration: 1 Year Contract

Working hours:

Weekdays: 9.00am to 6 pm
Sat: 9 to 2 pm or 2pm to 6 pm (will be rotated)
Sun: 9 to 1pm (will be rotated)

Hybrid Work Arrangement: Work in office 3 days per week

Scope of work:

• Live chat
• Answer customer comments and reviews on social media and app stores: Facebook, Instagram, App Store, Google Play, and other review sites (open comments and direct messages)
• Raise service requests and work with IT support to close cases
• Monitor competitive activity on social media and produce weekly management reports

Skill set required:

• Good command of English
• Familiarity with apps and social media platforms

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to tiffany@peopleprofilers.com