Learning & Development / Training Manager

We are searching for a passionate and engaging Training or L&D Manager to join our team! In this role, you will be responsible for designing, delivering courses/trainings and assessing the competencies of our learners. You will play a key role in helping our learners achieve their learning goals and develop the skills they need to succeed in the respective industry.

Responsibilities

1. Oversee the full spectrum of training operations from developing courses, enrollment, facilitating the training and assessment sessions, certificate issuance to evaluation.
2. Review training policy from time to time.
3. Design and develop engaging and effective courses/training programmes for adult learners of different skill levels.
4. Conduct courses/training programmes using a variety of instructional methods covering theory or practical skills.
5. Ensure the timely submission of training documents from various departments and public learners.
6. Engage and interview associate trainers.
7. Assess learner competencies through different assessment methods.
8. Maintain and update training records or course content.
9. Stay up-to-date on industry trends and best practices in adult education.
10. Collaborate with various departments to design, develop engaging new courses/training programmes and to improve existing courses/training programmes.
11. Application of relevant training grants/claims.

Requirements

1. Minimum Bachelor's degree in any field.
2. WSQ DACE/DDDLP.
3. Minimum 3 years’ experience in adult education or training delivery preferred.
4. Strong subject matter expertise in any of the following industries/areas and able to take on at least 2 areas:
   • Retail (e.g. Customer Service)
   • Built Environment (e.g. Ducting Installation, Basic Aircon Installation, Maintenance and Repair)
   • Logistics
   • Landscape
   • Security
   • Waste Management
   • Workplace Safety and Health (e.g. Operate Forklift, R32 Safety Awareness)
5. Excellent communication, interpersonal, and presentation skills.
6. Ability to create a positive and engaging learning environment.
7. Ability to develop and deliver courses/training programmes using a variety of instructional methods.
8. Proficiency in using Training Learning Management Systems (TLMS) a plus.
9. Proficiency in using BigBlueButton, MS Teams or Zoom a plus.
10. Knowledge in Training Management System and Canvas Learning Management System a plus.
11. RIASEC Code: SEC.