Learning and Development Specialist

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs, and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success. Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

• Identify, curate and implement innovative L&D initiatives to enhance overall L&D strategy and ensure CPFB staff are equipped for current and future challenges.
• Regularly review curricula and programmes to ensure alignment with organisational needs and emerging trends.
• Foster a culture of continuous, self-directed learning across the organisation.
• Collaborate with key stakeholders to identify current and emerging learning needs, develop tailored programmes to support the professional growth and development of CPFB staff.
• Implement end-to-end learning interventions using established methodologies (e.g., ADDIE model).
• Oversee the design, delivery, and continuous improvement of the onboarding programme for new employees.
• Monitor and evaluate the effectiveness of learning programmes through quantitative and qualitative metrics.
• Prepare reports on learning outcomes and training expenditure for management review.
• Conduct periodic reviews of L&D processes and policies to ensure effectiveness, efficiency, and alignment with organisational goals and industry best practices.
• Stay abreast of the latest L&D technologies, methodologies, and industry trends.
• Lead or support the planning, execution, and continuous improvement of assigned L&D initiatives.

What we are looking for

• Relevant experience in L&D, with demonstrated expertise in workforce upskilling, curriculum/programme review, and policy review.
• Proficient in developing competency frameworks and curating effective learning pathways to support staff development. Proven project management skills, with the ability to efficiently manage and implement L&D projects.
• Strong data analytics skills and digital fluency, with the ability to analyse learning data and leverage digital tools to enhance L&D effectiveness.
• Strong critical thinking and problem-solving abilities, with a solution-oriented approach to overcoming challenges and improving processes.
• Excellent written and verbal communication skills, including experience in facilitating stand-up training sessions and delivering clear messaging.
• A flair for designing engaging and informative training programme EDMs.
• Proficiency in designing and developing effective e-learning content that engages learners and drives knowledge retention. ACLP qualifications or equivalent will be an added advantage.

What you can expect

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• A workplace with flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.