Lead - User Experience Design

Job Purpose

We are looking for a senior and self-driven individual who will help shape the future of design in Great Eastern Life.

The Job

As a design lead:

1. Inspire product and design teams to deliver meaningful and user-centred experiences
2. Infuse lean and agile mindset and practices in product teams
3. Overcome the inertia and challenge existing business practices resulting from norms and habits to achieve impactful improvements
4. Surface assumptions and address them quickly
5. Communicate research insights and value of design to stakeholders
6. Define research approaches and plans to obtain useful data and insights
7. Synthesize issues and frame strategies to define meaningful product directions
8. Design experiments to test assumptions
9. Conceptualise products experiences to deliver key value proposition
10. Run design critique sessions to provide directions for improvements
11. Define metrics for measuring products success
12. Monitor post-launch performance and lead improvement efforts

As a design leader:

1. Lead the change with insights and creative solutions
2. Lead the growth of design and design ops practice
3. Contribute to the content strategy and design practice
4. Introduce toolkits, tools and processes to grow the design practice
5. Reflect opportunities and improvements in rapid and iterative low-fi thinking
6. Guide the development of hi-fidelity pixel-perfect and interactive experiences
7. Pay attention to accessibility in designs
8. Establish the motion design practice
9. Stay abreast of design trends and inject new design ideas and practices
10. Lead experiments to validate design concepts
11. Communicate design principles, direction and specifications to engineers

Our Requirements:

1. 6+ years of UX design experience
2. Strong work portfolio that demonstrates systematic and creative design thinking as well as a deep understanding of UI design and UX normalities
3. Excellent verbal and written communication skills
4. Good understanding of information design, information architecture and user psychology
5. Proficiency in graphic design, motion graphics, digital art, a sensitivity to typography, colour, layout, and a general awareness of materials/textures

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.