Lead / Senior UX Designer, Chief Information Office (CIO)

Lead / Senior UX Designer, Chief Information Office (CIO)

Apply locations Singapore time type Full time posted on Posted 3 Days Ago job requisition id JR-10000034843

What the Role is

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

GovTech is seeking a UX Designer to work on challenging problems in an environment running like a modern product company, solving important underserved problems in the public sector.

As a UX Designer, you will work with a cross-functional team of product managers and engineers and are ultimately responsible for product outcomes. You will lead through influence and use hard evidence, credibility, and relationships to create stakeholder alignment.

What you will be working on:

• Collaborate with product management and engineering to ensure seamless and continuous development and deployment.
• Validating your designs working with product management and/or through qualitative research (either yourself or working with a UX researcher).
• Incorporate user research to ensure the customer’s voice is incorporated into the design process.
• Understand and articulate the information architecture, workflows, and processes surrounding the user experience.
• Participate in road-mapping exercises with partner teams to break the experience vision down into an iterative roadmap.
• Audit key customer journeys and examine data and customer feedback to gain expertise in the end-to-end experience.

What we are looking for:

• Degree or Diploma in Human Computer Interactions, Design, Psychology, Computer Sciences or related disciplines.
• 8+ years of product design experience.
• A portfolio that demonstrates experience designing modern user interfaces (UIs) and interactions. We are interested in design solutions, not design artifacts.
• Able to leverage research and data to support design recommendations.
• Experience with mobile and responsive design.
• Solid communication skills with an ability to collaborate compassionately and inclusively with cross-functional partners (Design, Product, Engineering).
• Experience using Figma, Sketch or other interaction design / prototyping tools.

GovTech is an equal-opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you. Learn more about life inside GovTech at go.gov.sg/GovTechCareers. Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.