Lead Quality Assurance Professional

Forma parte del equipo de NIKE, Inc.

NIKE, Inc. hace más que equipar a los mejores atletas del mundo. Es un lugar para explorar el potencial, borrar las fronteras y ampliar los límites de lo que se puede ser. La empresa busca personas que puedan crecer, pensar, soñar y crear. Su cultura aumenta al adoptar la diversidad y recompensar la imaginación. La marca busca a los triunfadores, los líderes y los visionarios. En NIKE, Inc. se trata de que cada persona aporte sus habilidades y pasión a un juego desafiante y en constante evolución.

El incondicional enfoque de NIKE, Inc. sobre el potencial humano se extiende a su personal. Los equipos de Recursos humanos de Nike asisten para atraer, retener y premiar al personal más innovador del mundo mediante la creación de programas que los ayuden a prosperar. Aceleran el crecimiento de la empresa como administradores de cultura, eficacia de organización, talento y cambio. La comunidad internacional de Recursos humanos abarca expertos en planificación, adquisición y desarrollo de talentos, remuneración y beneficios, relaciones con los empleados y mucho más. En conjunto, desarrollan un equipo internacional comprometido, diverso y motivado.

WHO YOU’LL WORK WITH

You will report into the Sr. Manager of Quality Assurance based in Portland, Oregon and be our liaison between the region and the global Quality Assurance team. You will represent regional Quality Assurance across our People Solutions team, partnering across the organization to ensure we are well represented. Extended stakeholder partners will include other global Quality Assurance Leads, HR Regional Functional Leaders, Technology teams, external consultants, vendors, and Data Compliance & Reporting teammates.

WHO WE ARE LOOKING FOR

The Lead Quality Assurance Specialist Professional will be versatile, supporting global and regional initiatives that are prioritized across HR to identify and engage our stakeholders and ensure proper quality assurance for critical processes and services.

• Bachelor's degree in Business, Data Analytics, or related field; or equivalent
• 5+ years of professional experience in high-profile agency, corporate service and process management organization, and/or employee quality assurance roles supporting globally branded organizations
• Successful experience in working effectively to support senior executives and the skills to help provide guidance and direction to peers
• Excellent data collection, analysis skills and strong attention to detail and working knowledge of tools, methods and concepts of quality assurance as well as proficiency in HR Systems and other relevant software applications. (example: Workday, ServiceNow)
• Ability to communicate plans across a sophisticated matrix on a corporate, regional, and functional basis, including presenting before audiences of various sizes and cultures and working effectively in cross-functional teams

WHAT YOU’LL WORK ON

You will engage with stakeholders across multiple functions throughout the region to understand quality assurance needs, gather requirements, create, document and update audits and controls, ensure standards and quality assurance governance is maintained, assess service, and process gaps and deliver recommendations for improvement, lead operational management/excellence according to the needs of each function.

• Prepare and present detailed reports on HR quality metrics, audit findings, and improvement recommendations across People Solutions
• Work across People Solutions to elevate the purpose and role of quality assurance and build strong relationships with key collaborators throughout People Solutions to understand their quality assurance requirements and provide them with strategic recommendations.
• Collaborate with HR leadership and cross-functional teams to drive continuous improvement initiatives and promote best practices by providing inputs on key service and process management initiatives.
• Assist with the creation of internal controls and audits through tool and methodology utilization and collaborating back with our stakeholders to implement
• Consult and engage with the regional stakeholders to determine future needs and provide support as required.
• Coordinate with the Global Quality Assurance team to ensure consistency in processes, awareness in team direction, and alignment with HR strategy.

NIKE, Inc. es una empresa en crecimiento que busca miembros para su equipo que crezcan con ella. Nike ofrece un paquete de generosas retribuciones, un entorno de trabajo informal, una cultura diversa e inclusiva y un ambiente energizante para el desarrollo profesional. Sin importar la ubicación o el puesto, cada empleado de Nike tiene una sola misión: brindar inspiración e innovación a cada atleta* en el mundo.

NIKE, Inc. se compromete a emplear personal diverso. Los solicitantes calificados recibirán la debida consideración independientemente de su raza, color, religión, sexo, nacionalidad, edad, orientación sexual, identidad de género, expresión de género, condición de veterano de guerra o discapacidad.