Lead Platform Publisher

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Hogarth Worldwide

Singapore

SGD 60,000 - 80,000

Be among the first applicants.

4 days ago

Job description

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

What does a Lead Platform Publisher do at Hogarth?

Our client is one of the world's most recognised brands. A global technology company who consistently delivers innovation combined with beautiful design. The content management team are responsible for publishing creative assets, experiences, and critical digital data to our clients platforms across the globe.

As a designated team lead you will be on point for direct coordination with the client, managing the flow of information and instructions related to task workload, process, standards and execution.

Reporting lines and key stakeholders.

This role will report into a Client Operations Lead working closely with a wider team built out to service this client.

You will be responsible for the line management of the Content Managers in the APAC team.

Responsibilities

Local clients primary POC for Platform Publishing
Collaborating with the wider Hogarth client team to ensure exceptional delivery
Receive daily and weekly programming instructions from business DRIs. Instructions are received via client's internal tools like Radar, Quip, with other tools to possibly develop in the future
Complete programming per instructions and to required deadlines. Programming takes place in client's tools like DJ and Conductor with other tools to possibly develop in the future
Complete publishing preview and build requests via standard weekly store turn and daily 'mini' refresh process
Work within the content management org to improve documentation and training
Maintain complete understanding of the complexities
Managing a small teams workload, ensuring R&R and measurements for success are clear from the outset
Contribute innovate ideas and feedback regarding processes, workflows, and tools
Oversight of all (varied) CMS content publishing requirements for the client
Effectively troubleshoot and diagnose CMS issues, and communicating those issues to both technical and non-technical personnel
Once full review is complete, communicate final errors/issues with team to make corrections
Report on total workload, issues and trends
Provide management and leadership to other Content Managers, mentoring them for success
Ability to work flexibly to allow for out of hours content push lives
High degree of ownership and accountability
Highly detail-orientated, organised, and patient

Requirements:

Experience working on web production teams
Experience with localisation and managing content for a global audience, using a CMS tool
Experience working with a ticketing system + Internal tools experience is a plus
This team is very structured in terms of tasks and timings, so it's key that candidates are comfortable with repetitive tasks.
Keen eye for detail is essential
Experience managing teams