Job Description - Lead, Global Clinical Operations (GCO) Learning & Training, Learning Technology Administrator (2406216559W)
Position: Lead, Global Clinical Operations (GCO) Learning & Training, Learning Technology Administrator - 2406216559W
Location: Titusville, NJ; Beerse, Belgium; High Wycombe, United Kingdom; Toronto, Ontario Canada; Wuhan, China; Tokyo, Japan; Seoul, South Korea; New South Wales, Australia; Singapore, Singapore; Milan, Italy; Vienna, Austria; Torokbalint, Hungary; Issy Les Moulineaux, France; Neuss, Germany; Madrid, Spain; Warsaw, Poland; Espoo, Finland; Breda, Netherlands; Barcarena, Portugal; Stockholm Sweden; Zug, Switzerland; Sao Paulo, Brazil; Mexico City, Mexico; or Buenos Aires, Capital Federal, Argentina. Remote work options may be considered on a case-by-case basis and if approved by the Company.
Company Overview: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured. Learn more at https://www.jnj.com/.
Role Overview: The Clinical Trial Learning & Training (CTLT) organization develops and implements training strategy and design for clinical trial training and GCO functional role-based global onboarding programs. The Learning Technology Administrator enables digital innovation across the CTLT GCO learning strategy.
Key Responsibilities:
- Manage systems and technology that enable program management and delivery.
- Perform operational activities and program coordination that leverage multiple learning technologies.
- Provide administrative support to CTLT Program Delivery Managers for training events.
- Manage CTLT engagements with multiple learning/support technologies.
- Build and/or manage platform-specific deliverables.
- Drive workflow that supports GCO role-based training and delivery.
- Ensure operational plans, resources, and training materials are in place to meet GCO learning program targets.
- Manage GCO Training Program Content Library.
- Coordinate with Training Program Delivery Managers to ensure training resources are appropriately set up.
- Manage and deploy training event communications to participants.
- Partner closely with LMS- SUMMIT team to deploy training content delivery.
- Understand intended training roles and skills to connect training content with the appropriate training programs.
- Contribute to crafting the approach that will support content management and training delivery workflow.
- Manage learning technologies including SharePoint sites, Microsoft Teams, Learning/Content Management Systems, and eLearning authoring tools.
- Define, produce and analyse GCO training related data/metrics.
- Perform other duties as assigned by department leadership.
Qualifications:
- Education: A minimum of a bachelor's degree is required; an advanced degree is preferred.
- Experience and Skills: Minimum of 2 years of previous Pharmaceutical Industry experience is required, with at least 3-4 years of training experience. 3+ years relevant experience in learning technology administration is required.
- Experience with administrative responsibility of SharePoint, LMS, and/or CMS is required.
- Experience in coordinating and managing large events and cohorts of learning is required.
- Strong written and oral communication skills are required.
- Ability to independently plan, prioritize, coordinate, manage and complete assigned tasks is required.
- General understanding of adult learning principles & practices is required.
- Knowledge of training delivery models for both online and instructor-led learning programs is required.
- Demonstrated project leadership skills are required.
- Experience working remotely with global teams is required.
- Proficiency with Microsoft Office tools is required.
Other:
- This position supports global partners and may occasionally require working outside local daily working hours.
Compensation and Benefits:
The anticipated base pay range for this position is $104,000 to $166,750. This position is eligible for an annual performance bonus. Employees may be eligible for various Company sponsored employee benefit programs.
This job posting is anticipated to close on 10/23/2024. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer.