KYC Operations Middle Office Lead - Vice President

Join the APAC Wholesales KYC Operations Middle Office (WKO MO) and play a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets!

As a Vice President in WKO Middle Office team, you will be managing the Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals across multiple product lines (e.g., TS, Trade, Credit and/or FX), overseeing progress of KYC for new clients, periodic renewals, and remediation. You will also monitor, establish, governance around KYC policy/procedures and specific requirements and support transformation and regulatory initiatives/reporting.

Job responsibilities

• Manage a team of individuals that work on new business, periodic KYC refresh requests, and any remediation.
• Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfill due diligence requirements.
• Maintain oversight over the KYC book of work and liaise regularly with the business to conduct workload planning, review status of key onboarding and prioritize open requests.
• Interact frequently with key stakeholders such as Banking team, Legal, Compliance, Credit, and Operations to develop strong partnerships to drive transformation and change management agenda.
• Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region and timely implementation.
• Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business.
• Contribute to the overall simplification and process streamlining agenda.

Required qualifications, capabilities, and skills

• Minimum 10 years of experience in KYC field within the banking industry.
• Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank, Asset/Wealth Management, etc.).
• Knowledge of KYC/Compliance/AML procedures.
• Quality client focus, strong controls mind-set and strong customer service skills (e.g., oral and written communication skills).
• Prior experience of adhering to controls, compliance standards and regulatory reporting, and dealing with senior stakeholders and clients firsthand.
• Strong time management, organizational, relationship building skills.
• Strong verbal and written communication skills.
• Ability to grasp/learn concepts and procedures quickly.
• Proven experience in managing multi-location teams and maintaining strong team engagement.
• Ability to ideate, build presentations and deliver to senior stakeholders and leaders.
• Bachelor’s degree in finance or other related disciplines.