Key Accounts Manager

Job Scope:

1. Serve as the primary point of contact for a portfolio of key client accounts.
2. Develop and maintain strong relationships with key client stakeholders.
3. Understand client business objectives and provide proactive advice and solutions.
4. Coordinate with internal teams to ensure timely and accurate delivery of services.
5. Identify and pursue opportunities to expand service offerings within existing client accounts.
6. Monitor client satisfaction and address any issues or concerns.
7. Prepare and present regular client reports and performance reviews.
8. Contribute to the development of client account strategies.

Skills and Education Requirements:

1. Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
2. Proven experience in client relationship management or key account management, preferably within the professional services industry.
3. Strong understanding of accounting, tax, or advisory services.
4. Excellent communication, presentation, and interpersonal skills.
5. Ability to build and maintain relationships with senior-level executives.
6. Strong problem-solving and analytical skills.
7. Proficiency in CRM software and Microsoft Office Suite.