Key Account Manager, Existing Business

At Lyreco we all share a common goal to strive for passion, excellence, respect and agility. We are proud to be the European leader and the third largest distributor of workplace products and services in the world.
We are committed to the development of our employees and we aim to achieve that by creating a culture that inspires and empowers.

Job Title: KEY ACCOUNT MANAGER - EXISTING BUSINESS

The main role will be to manage a portfolio of active Corporate accounts and deliver sustainable profitable growth in Singapore.

Responsibilities:

• Manage list of Active Corporate accounts in Singapore.
• Develop sustainably profitable growth looking at upselling and cross-selling opportunities.
• Advocate Lyreco value proposition to your portfolio ensuring customers get a full comprehension of Lyreco capabilities.
• Arrange regular Account Development Plan either face-to-face or through video call.
• Cooperate with other internal departments (CS, Logistics, Marketing) to deliver excellent service and proper customized solutions.
• Support to coordinate special sourcing requests from customers following company guidelines.
• Pricing & margin management.
• Report on sales activities and update CRM on activities, opportunities, and progress.
• Functional coordination with the International Account Manager to respect global tender and agreement conditions.
• Help to digitalize customer's order-to-pay journey using Lyreco e-solution.
• Work closely with Corporate Inside Sales team to develop sales and manage the most efficient processes to manage customer requirements.
• Carry out any other ad-hoc reasonable assignments from the management team from time to time.

Qualifications:

• Minimum Diploma / Degree in any studies.
• Strong analytical skills; proficient in Microsoft Excel and PowerPoint; strong negotiation skills; strong sales pipeline management skills.
• Good written & spoken English skills.
• Good communication and persuasion skills.
• Minimum 2 years working experience in B2B or service-based sales position.