Key Account Manager - Bukit Jelutong, Shah Alam

Key Account Manager | 5 days | Up to MYR10,000 | Shah Alam

Job ID: 20240243 C(A45)AH

Position: Key Account Manager

Company background: Furniture manufacturer and supplier (Mainly for franchise restaurant market like Starbucks, McDonald's)

Salary: RM6,000 – RM10,000

Working location: Bukit Jelutong, Shah Alam

Working day: Mon - Fri

Working hours: 9am – 5:30pm

We are seeking a dynamic and results-driven Key Account Manager to join our esteemed team at Kian. As a Key Account Manager, you will play a pivotal role in maintaining and expanding relationships with key QSR/F&B clients, leveraging our 40 years of industry expertise.

This position requires close collaboration with the sales processing team in China for efficient order processing and coordination with the Research and Development (R&D) team for product development and cost optimization.

Key Responsibilities:

Client Relationship Management:

• Cultivate and nurture enduring relationships with key QSR/F&B clients, aligning with Kian's tradition of client satisfaction.
• Act as the primary liaison for key accounts, addressing inquiries, and ensuring seamless communication between clients and Kian.

Sales and Business Development:

• Exceed sales targets for key accounts, utilizing Kian's extensive track record and industry knowledge.
• Collaborate closely with the sales processing team in China for efficient order processing and timely delivery.

Strategic Planning:

• Work collaboratively with cross-functional teams, including the R&D team, to develop strategic account plans and ensure alignment with organizational goals.
• Engage in product development discussions and cost optimization initiatives in coordination with the R&D team.

Forecasting and Reporting:

• Provide accurate sales forecasts and reports, contributing to data-driven decision-making.
• Analyze sales data, identify trends, and collaborate with relevant teams to optimize performance.

Negotiation and Contract Management:

• Lead negotiations with clients, ensuring mutually beneficial agreements.
• Oversee contract compliance, adhering to Kian's commitment to transparency and fairness.

Requirements:

• Minimum 5 years of working experience in the related field.
• Minimum of a bachelor's degree in the related field (preferably from Interior Design, Architecture, Engineering).
• At least 3 years of working experience with an interior/architecture/industrial design/engineering background.
• Willingness to travel to meet clients and perform product presentations (as and when needed).
• Client servicing skills, analytical skills, and critical thinking.
• Setting up strategies to find new prospects and sales leads to convert them into key customers.

Summary of role requirements:

• Looking for candidates available to work:
• Monday: Morning, Afternoon
• Tuesday: Morning, Afternoon
• Wednesday: Morning, Afternoon
• Thursday: Morning, Afternoon
• Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role.
• Working rights required for this role.