[Keen to move to Healthcare, No Need Exp!] 1 Year Contract Business Office / Billing Assistant [...]

[Keen to move to Healthcare, No Need Exp!] 1 Year Contract Business Office Assistant (Admin) - Up 2.5K #HJC

Singapore | Posted: Mar 26, 2025

Working Hours:

• April to June 2025: Mon – Fri: 8am – 5.25pm
• Jul to Sept 2025 (subject to the department need for extension of shift rotation): Mon – Sun (including PH): 8am – 8pm (2 shift rotation. Work schedule TBC)
• Sept 2025 onwards (subject to the department need for extension of shift rotation): Mon – Fri: 8am – 5.25pm

Job Description:

• Work closely with Business Office staff and other departments to ensure timely and accurate completion of patient payment activities.
• Review clinic handover reports to verify statements, cancellation receipts, and discrepancies, ensuring alignment with bank statements.
• Resolve discrepancies promptly, ensuring all discrepancy memos are properly authorized and approved by relevant department managers.
• Ensure accurate and timely posting of payments received to patient accounts, including Medisave, Medishield, and PMI payments.
• Process payments and refunds accurately, ensuring financial postings are reconciled.
• Correspond and liaise with patients and external organizations regarding payment matters.
• Assist in training new team members.

Job Requirements:

• Min GCE ‘A’ Level / ITE / Diploma with 1 year of experience.
• Preferably with basic understanding of patient payment processes, including Medisave, Medishield.
• Strong communication and interpersonal skills.
• Possess initiative and able to work independently as well as in a team.
• Keen eye for details coupled with the ability to think and react quickly.