IT Support Technician

Job Description

• Provide adhoc technical support on a daily basis;
• Oversee the implementation of custom mobile applications;
• Set up and maintain servers;
• Procure and record company IT assets;
• Diagnose and troubleshoot technical issues.

Job Requirements

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role;
• Good understanding of computer systems, mobile devices, mobile applications, and other tech products (including maintenance of CPU set);
• Familiarity with infrastructure set-up, server/firewall set-up, administration of server and domain (including domain migration);
• Proficient in Microsoft Excel (VBA is a plus);
• Excellent problem-solving and communication skills;
• Diploma in Information Technology, Computer Science, or relevant fields.