IT Support Specialist

Job Title: IT Support Specialist

This is a full-time on-site role for an IT Support Specialist at Centre for Effective Living Pte Ltd. The successful candidate will be responsible for providing technical support, troubleshooting, and help desk support for desktop computers and information technology systems.

Key Responsibilities:

• Provide technical support and troubleshooting for desktop computers and information technology systems
• Offer help desk support for users
• Ensure the smooth operation of IT systems
• Respond to user inquiries and issues

Qualifications:

• Technical support and troubleshooting skills
• Experience with desktop computers and information technology systems
• Knowledge of help desk support best practices
• Excellent problem-solving and communication skills
• Strong attention to detail and ability to handle multiple tasks
• Ability to work well in a team and independently
• Relevant certifications in IT support or related field
• Proficiency in MySQL
• Proficiency in AWS Management Console
• Relevant certifications in AWS training and certification, especially for EC2 and S3
• Familiar and strong knowledge with Google Workspace
• Proficiency in managing Apple hardware in-person and remotely
• Familiar with meeting tools such as Google Meet, Zoom, Microsoft Teams
• Experience in the mental health industry or familiarity with mental health resources is a plus
• Bachelor's degree in Information Technology or related field

Industry:

• Mental Health Care