IT Support & Marketing Assistant

Responsibilities

• Assist in driving new campaigns for IT Projects
• Assist in designing posters, creating short videos, and developing content for marketing print flyers, website and social media platforms like Facebook, Instagram, TikTok and Google
• Support day-to-day IT helpdesk ticket support, hardware setups, and software applications troubleshooting of IT-related problems for clinics, system upgrades, software installations, and software updates
• Assist in the administration of email user accounts, permissions, and access rights, including POS accounts
• Set up new PCs and Microsoft Office applications and ensure users could log in to the company network
• Maintain accurate and up-to-date IT inventory records, including equipment and software licenses
• Provide IT support to local and remote users (Hardware/Software/Network), and maintenance of small local server
• Any other duties assigned by your Superior

Requirements

• Minimum Diploma in Computer Science/Information Technology or other IT-related discipline. Work location is in-person from Monday to Friday
• Possess knowledge of PC, desktop & laptop including IT helpdesk support
• Basic knowledge on Windows Server Administration, SQL, Python
• Good interpersonal skills and a team player, able to solve problems independently by doing research
• Can work independently and as part of a team
• Experience in Windows Operating System (e.g. Windows 10/11 and server OS)
• Basic understanding of HTML and website maintenance