IT Support Engineer (Team Lead)

Location: West Region (Healthcare Environment)

Length of contract: 12 Months (Renewable)

Responsibilities:

• Troubleshoot and resolve technical issues related to hardware, software, and networking.

• Install and configure hardware and software applications.

• Monitor and maintain applications and systems to ensure their smooth functioning.

• Collaborate with teams to implement and maintain IT projects.

• Document technical procedures, user manuals, and FAQs.

• Provide technical support for any IT-related matters or issues.

• Continuously update technical knowledge and skills.

• Lead and manage a team, providing guidance and support as needed.

Requirements:

• Min. NITEC in IT related discipline.

• Minimum of 2 years of experience in managing a team.

• Must have a pleasant personality with high levels of motivation and enthusiasm.

• Ability to work independently and as part of a team.

• Strong problem-solving skills and attention to detail.

• Excellent communication and interpersonal skills.

• Proven ability to document technical procedures, user manuals, and FAQs effectively.

• Experience in providing technical support and training to users.

• Comfortable to work in a healthcare environment.

• This role will required you to take the necessary vaccines (Claimable)