IT Support Engineer (Outsource/West)

Outsourced to Client Site at West (near Sunview Way)

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• User profile administration
• Provide IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standards

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Customer Service Skills / Good Communication Skills / Team Player / Take Initiative
• Able to work under pressure and in a fast-paced environment

• Working Hours: 9.00am - 6.30pm (Mon to Fri)