IT Support Engineer - (Entry Level & OJT & IT Cert Provided)
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PRIMESTAFF MANAGEMENT SERVICES PTE LTD
Singapore
SGD 80,000 - 100,000
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3 days ago
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Job description
Key Responsibilities:
Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
Provide timely status updates to relevant parties.
Perform service requests related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involved in client platform implementation/upgrade project.
Manage client platform implementation/upgrade project.
Perform research/evaluation of client platform tools.
Provide systems related technical advice to customers or project team.
Manage client platform management systems.
Manage systems changes through change request process & provide status reports to the relevant parties.
Perform client platform related presales tasks.
Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
Ensure service level meets requirement. Propose and implement action plans when required.
Established facility management standards/best practices to ensure operation consistency across project/facility management teams.
Requirements:
Good command in English to liaise with different entities
Candidate must possess at least NITEC/Higher NITEC and above
Basic Understanding of IT or IT Savvy
Comfortable working in healthcare environment
Comfortable take MMR and TDAP (Claimable)
Benefits:
IT Upskill program (T&C Applied)
Annual Leave
Medical Leave
Insurance Coverage
Medical Coverage
Operational Excellence Award (Performance Bonus)
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