IT Support Engineer

The primary responsibility of the IT Support Engineer is to build and provide support for servers, workstations, and storage equipment. This position works extensively in the server environment and requires self-initiative as well as technical expertise.

The IT Support Engineer will support our enterprise customers for servers, workstations, and storage systems. We supply to research organizations, universities, data centers, government agencies, MNCs, and SMEs, providing servers/workstations equipment for High Performance Computing, Storage, Compute, and Deep Learning/AI.

Qualifications:

• Diploma in IT/Engineering or IT Related (IT Enthusiast with no experience may apply)
• Fluent in English
• Good communication skills via Email and Phone to provide customer support
• Ability to adapt to a fast-changing IT environment of servers and storage
• Must be fit as the servers are heavy and technicians need to move them around
• Must be a Singaporean for Customer Security Clearance purposes
• A valid Singapore Class 3 driving license (Optional)

Personal Attributes:

• Strong team player
• Excellent communication
• Able to handle multi-tasking

Skill Set and Experience in Computers/Servers:

At least 1 year of experience in a similar position is preferred (No prior experience is welcome to apply).

Experience in Linux environment and CUDA programming is a plus.

Experience in assembling Workstations and Servers is a plus.