IT Specialist (Infrastructure) - Endpoint

Job Description:

Main Responsibilities

• Participate in design, planning, installation, and support of operating systems, applications, and services within the Process Control environment in an environment of over 1,000 endpoints.
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation.
• Implementation of projects for security, process, and productivity improvements across the organisation.
• Work with various groups to coordinate projects such as upgrades and remediations.
• Assist in efforts to provide software delivery, patching, and automation of staging.
• Support major initiatives for the client's IT to integrate more deeply with business processes.
• Work with 3rd party vendors such as Microsoft to drive resolutions for issues.
• Day-to-day management, administration, and support of all of the client's endpoints and backend management tools.
• Participate in the design and architecture of the client's infrastructure and systems.
• Evaluate emerging technologies and recommend purchase, development, or enhancement of hardware and software.
• Monitor Endpoints performance and troubleshoot problem areas proactively and reactively as needed.
• Create and maintain up-to-date documentation and asset inventory.
• Assures knowledge transfer for new systems introduced and installed.
• Coordinate with other members of the team for business continuity and disaster avoidance/recovery program.
• Perform other duties as assigned.

Requirements:

• Diploma or Bachelor's Degree or equivalent in IT.
• 2 to 4 years' experience in IT endpoint management, administration, and support.
• Strong hands-on knowledge in the latest version of Microsoft Windows, Microsoft endpoint portal, and Microsoft 365, a must.
• Possesses deep interest in IT Infrastructure-related technologies and trends.
• Able to work independently with minimum supervision.
• Must be able to be an active team player.
• Must be able to perform after-office hours work, if needed.