IT Service Engineer

What We Offer

Experience the Liebherr Culture and Belief of “One Passion. Many Opportunities.” Immerse in our diversified workforce and make a meaningful, real-world impact with our organisation. We offer a competitive starting salary along with comprehensive medical and dental benefits. Additional perks include two-way transportation provided to/from Clementi MRT, a friendly and nurturing environment and good work-life balance.

The Job

The position holder will maintain the company’s IT systems, provide end-user technical support, and ensure all IT functions of the company run smoothly. They are also expected to monitor the company’s computer systems, install hardware and software, and solve technical issues. They will liaise with users to assess and define what solutions or systems are needed.

What You Can Expect of the Job

• You’ll provide end-user computing support to the users.
• You’ll set up users’ desktop PCs, laptops, Cisco phones and connections to printers.
• You’ll administer users’ accounts and profiles.
• You’ll install and configure computer hardware, software, printers, servers, and network devices.
• You’ll monitor the health of the servers, networks and daily backups.
• You’ll provide technical support across the company, e.g. investigate, troubleshoot, and resolve IT issues in a timely manner.
• You’ll ensure the security of our computer systems and educate users on data security best practices.
• You’ll test and evaluate new IT technology to enhance business productivity.
• You’ll identify IT systems required and support the purchase requisitions.
• Any other ad-hoc duties as assigned.

What We Expect of You

• Diploma/Degree in IT/Computer Engineering, or equivalent.
• At least 3 years’ experience in installing and troubleshooting desktops/laptops/printers and systems software, e.g. Window Servers, Windows 11, and Office 365.
• Strong understanding of networking and systems configuration as well as basic Microsoft Active Directory Account/Policy Management knowledge.
• Basic knowledge of IT data security principles.
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical thinking and attention to details.

Who We Are

Liebherr-Singapore is part of the global acting Liebherr Group, with more than 53,000 employees globally. We are responsible for the sales and after-sales services for ship and offshore cranes, earthmoving equipment, crawler cranes, tower cranes, mobile cranes, port equipment, refrigerators, freezers and the repairing of aerospace components.