IT Project Engineer

Job Description:

· Coordinate with vendors on IT equipment installations, service, maintenance and repairs;

· Maintain IT equipment asset movement

· Provide IT assistance and user training;

· Strictly adhere and preserve confidentiality of all IT information;

· Complies with companywide policies and procedures.

· Assist in the development of standard operating procedures and policies.

· Perform basic software, portals and application support such as user accounts administration, application updates and upgrades and user training and guides on how to use.

· Provides first line support for IT needs on events, trainings and troubleshooting and technical support.

· Manages IT and Helpdesk email for urgent requests for support

· Any other responsibilities as assigned by Head of Department.

Requirements:

· Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.

· Minimum of 1 year of relevant experience in IT support or a similar role.

· Basic knowledge of IT equipment, troubleshooting, and user support.

· Familiarity with IT asset management and vendor coordination is a plus.

· Fresh graduates with a strong interest in IT support are welcome to apply.