IT Manager
Job description
People Profilers
Headhunting, Recruitment, Career Transition, Employer of Record, Payroll Parking, Executive Search, Employment & Work Pass Application.
Responsibilities:
- Develop objective and KPI to each team member and evaluate on a regular basis.
- Facilitate best practices and knowledge sharing within the team.
- Monitor the SLA via ticketing system to ensure performance of the team.
- Involve in escalation to level 3, regional and HQ level.
- Develop and monitor a full Project life cycle.
- Ensure projects are aligned to business strategy requirements and are completed on time and within budget.
- Perform yearly assessment of the existing related documents and perform necessary changes or escalation to conclude the findings if any.
- Handle Security Incident according to defined protocol and workflow, evaluate risk and impact, escalate to higher level if required.
- Assist in promoting user awareness in security protection.
- Manage all IT infrastructure/systems according to company standards and aligned with standard practices.
- Define and implement backup, recovery & emergency procedures.
- Take ownership of the IT infrastructure setup including offices and warehouse.
- Take ownership of the server room setup and operation.
- Responsible for IT related forecasting and budgeting for the financial year.
- Responsible to manage and monitor the approved budget.
Requirements:
- Degree in IT or equivalent.
- At least 10 years of work experience in IT with at least 4 years of management experience.
- Solid IT technical background.
- Experience in Freight / Logistics will be an advantage.
- ITIL / MCSE / CISSP / PMP is good to have.
- Excellent spoken and written communication skills.
- Result-oriented, excellent communication and organizational skills.
- Logical Thinking and Analytical Mind-set.
Job ID: QY3RV4V9
All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com.
We regret that only shortlisted candidates will be notified.
People Profilers Pte Ltd