IT Manager

Our client is a leading asset management firm in Singapore, looking for an IT Manager to join our growing team in Singapore. The ideal candidate will focus on providing high-quality IT support and analysis for the company's core technology infrastructure. This role will be based full-time in our Singapore office.

Job Duties:

• Provide onsite and remote technical support to team members locally and globally, covering cloud support, on-premise infrastructure, network device support, and custom application support.
• Create and maintain documentation and knowledge-base articles for common support requests and solutions.
• Manage technology vendors as the primary point of contact.
• Oversee IT hardware and software inventory management, including procurement reviews and compliance with regulatory IT requirements.

Responsibilities:

• Ensure high-quality IT support for both local and global teams across various platforms, including cloud and on-premise systems.
• Maintain and update internal documentation and knowledge resources to streamline support processes.
• Manage vendor relationships and ensure optimal service delivery for technology solutions.
• Oversee IT procurement processes, including reviewing hardware and software quotes and invoices.
• Ensure compliance with relevant regulatory IT standards, such as MAS, and provide feedback to key stakeholders.