IT Lead (1 year contract)

People Profilers
Singapore
SGD 125,000 - 150,000
Job description

Job Responsibilities

  • Support IT Operations Manager to manage day-to-day tasks of SG IT support team and IT KPIs for Singapore.
  • Co-lead team to support computer users with the operation/repair of computer systems and other technological equipment as well as provide technical assistance by installing, configuring, testing, and upgrading computer software and hardware. Scope includes:
    • User ID management (ex. Network, email, SAP and Key applications)
    • Ensure all PCs are protected with Anti-Virus software and updates are carried out
    • Desktop PC/Other Hardware - Hardware Setup, Software Installation, Patching, Inventory & Relocation
    • Support users' problems concerning accessing network resources and wireless devices connectivity
    • Users' internet & Intranet Access related support
  • Basic network knowledge
  • Check for any Tape Drive backup regularity and perform daily Server tape backup
  • Manage warranty and maintenance from 3rd party vendors
  • Coordinate and assist Regional/Global IT Team
  • Support Video Conferencing/Audio Conferencing
  • Support Active Directory, GPO, File/Print/DHCP/FTP server
  • Raise incidents/services through ticketing/service management systems (ex. HPSM or any)
  • Support IT Operation Manager to ensure IT KPI targets are met.
  • Responsible for IT projects/initiatives that will support cybersecurity, compliance, or productivity savings either as a team member or team lead (small projects/initiatives)
  • Support IT Head in managing IT department's budget.

Requirements

  • ITE/Diploma/Degree with min 2-3 years experience in IT support
  • Able to communicate with different levels of stakeholders
  • Team Player

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested applicants may wish to email your resume in a detailed Word format to cindy.char@peopleprofilers.com.

We regret that only shortlisted candidates will be notified.

EA License Number: 02C4944

Registration Number: R1765345

People Profilers Pte Ltd

Tel: 69509736

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