IT Data Analyst III (Oracle Transaction Monitoring & Customer Risk Rating System)

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview:

Residing within the Enterprise Protect organization, the Financial Crime Risk Management (FCRM) Technology team is responsible for the delivery and support of technology solutions for the respective FCRM business unit. Given the ongoing pace of regulatory change and the ongoing importance of risk management, this is a fast-growing area within the bank translating into considerable demand and growth within its technology teams.

Building a World-Class, Diverse and Inclusive Technology Team

We cannot afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD Applications & Systems Development covers technical planning, integration, systems analysis, design, development, unit, and component systems testing, support-maintenance, and more. Meaningful, effective relationship-building is part of what these highly skilled experts do best as they work together with technology project managers, delivery partners, business, and systems analysts, testing and quality assurance teams, sponsors, and many other stakeholders to clarify requirements.

About This Role

We are looking for an IT Data Analyst III for our Financial Crime & Risk Management systems (Oracle - Transaction Monitoring and Customer Risk Rating solutions). You will also have the opportunity to engage in cross-team initiatives beyond your immediate project to modernize the technology and capabilities to align with the portfolio and enterprise technology roadmaps.

The primary responsibility of our team is to design, develop, and maintain the technology platform that processes the bank's payments through behavior detection algorithms to detect suspicious and fraudulent activity.

The open role is for a person who is familiar with Data concepts, Data Controls and reconciliation, Data Exception Management process, and Data sourcing/mapping to various interfaces defined across our Financial Crime & Risk Management systems.

The person will need to define data quality (DQ) requirements (validations, control checks) and the various business logic transformations needed when sourcing the data. The hire will also participate in data quality testing after the data has been sourced in order to identify gaps that need to be remediated prior to data being used in the downstream systems. The hire will also work on DQ exception management processes and triage data quality issues with relevant stakeholders to remediate the same. The hire will also be part of the team that designs and maintains the data governance process to ensure that data integrity is adhered to when payment and reference data information is sent to the Financial Crime & Risk Management systems. This also involves documenting and managing the development of relevant data quality and business logic validations and checks for the feeds that are sent to Financial Crime & Risk Management systems.

Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here are some of the tasks that you may be asked to perform:

• Work with Technology and Business teams to gather data requirements and develop a plan for implementation.
• Define and develop Data Quality requirements and controls for Financial Crime & Risk Management systems (Oracle - Transaction Monitoring and Customer Risk Rating solutions) post understanding Business needs.
• Work with development teams to ensure that all data transformation logic has been adequately developed and assessed.
• Analyze Source to Target Mappings documents, data dictionaries for root cause analysis and further business alignment.
• Perform end-to-end Root cause analysis across Data Issues identified and work with respective stakeholders as a part of the DQ Exception Management Process to remediate DQ issues.
• Engage relevant stakeholders and lead Triage meetings to help with resolving DQ issues identified.
• Assist with streamlining the DQ exception management process and improving existing processes.
• Develop DQ metrics to track the data health of Critical Data Elements.
• Define test scripts and cases for SIT, UAT and perform testing.
• Develop and/or Improve documentation on the end-to-end data management processes that the team performs.
• Foster an environment and culture that encourages productivity, innovation, process improvement, teamwork, and a high level of professionalism.

Job Requirements:

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• University degree, preferably in technology/ engineering.
• Minimum of 3 years of experience in data (data lifecycle, data governance, data quality, Metadata, Data issue resolution, and other data concepts).
• Minimum of 3 years of experience in sourcing and mapping data for systems in Financial Services preferably in the compliance domain such as Transaction Monitoring Systems and Customer Risk rating.
• Minimum of 3 years of experience in System testing, Data Issue - Exception Management, and resolution.
• Must be comfortable working in different time zones (SG & US) as there would be an overlap with US and CA teams.
• Advanced SQL & Python programming working experience (Preferably in Oracle based tools).
• Good understanding of payments and data coming from settlement systems including the flow of funds, payment messaging formats such as Swift and systems such as ACH, Fedwire etc.
• Good experience with defining and ongoing management of requirements for the ETL processes that transform the data from source.
• Strong interpersonal skills with demonstrated ability to forge strong relationships with key business partners, understand financial markets and regulation and apply analytics to drive commercial value.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Our Values
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth, and a Culture of Care.

Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health.