Investigation Officer

About us

About SATS – Feed and Connect Communities

SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services, and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 210 locations and 27 countries across the Asia Pacific, UK, Europe, the Middle East, and the Americas. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Key Responsibilities

1. First line response and conduct investigations into pilferages and other reports lodged by the clients and management of the SATS Group of companies.
2. Conduct investigation into malpractice and misconduct, security breaches, work process lapses, and any events which may lead to civil or criminal action.
3. Responsible for interviewing witnesses and perpetrators, gathering and analysing data/records, conducting background checks to uncover prima facie evidence of a disciplinary and/or criminal offence.
4. Responsible for drafting and submitting comprehensive investigation reports and providing threat/risk assessment.
5. Liaise with state authorities on the smooth handover of investigation reports and evidences when a criminal offence has been disclosed and police report lodged.
6. Conduct surveillance on vulnerable flights and cargo operations to detect any suspicious activity.
7. Conduct crime prevention talks to clients and employees in the SATS Group.

Key Requirements

• Minimum 3 “O’ Levels with proficiency (B5 and above) in English
• Must possess PLRDs Private Investigator License
• Able to work rotating shifts.
• Class 3 driving license preferred.