Integrated Practice Units/Thematic Enterprises Director

Nestled in the heart of Tengah Forest Town, the new Tengah General and Community Hospital (TGCH) will be an exciting and innovative health campus with a comprehensive range of clinical specialties and healthcare services including emergency, inpatient, rehabilitative and outpatient specialist care.

As part of National University Health System (NUHS) cluster, this state-of-the-art facility is slated to be ready by early 2030s.

Intricately connected with the surrounding community, TGCH offers you the opportunity to create a healthcare facility of the future, tightly integrated with the residents and nature. As a people-focused organisation, we believe in respect and recognition. By harnessing the passion and strength of our team and putting them at the core of our culture, we create a nurturing environment to excel and deliver fulfilling care.

Be part of our groundbreaking team to bring our vision to life – a hospital in a forest, and a healing oasis within the hospital.

Join #TeamTengah #GrowWithUs #TGCH #TGCHFamily

The Integrated Practice Unit/Thematic Enterprises Director is responsible for providing strategic oversight and leadership for the various thematic programmes and integrated practice units (IPUs) within TGCH's Unified Care Approach. This role involves developing, implementing, and monitoring clinical quality indicators, collaborating with various stakeholders, and ensuring the effective operation of care pathways to deliver high-quality, value-based healthcare.

Job Description:

Strategic Oversight

• Provide overall strategic direction for the various thematic programmes and integrated practice units (IPUs)
• Develop and implement strategies to enhance the effectiveness of various care pathways under TGCH's Unified Care Approach across the care continuum – from hospital campus to anchoring care in the community
• Align IPU objectives with the organization's broader goals and mission

Clinical Quality Management

• Formulate comprehensive clinical quality indicators for IPUs and thematic programmes
• Establish systems and processes to monitor the performance of clinical quality indicators
• Analyze data and trends to identify areas for improvement in clinical outcomes and patient care

Collaboration and Partnerships

• Work closely with the NUHS Values-Based Healthcare office to ensure alignment with value-based care principles
• Collaborate with members from various job/functional groups within the integrated practice units to effectively steward IPUs
• Foster interdisciplinary teamwork and communication to enhance patient care and outcomes

Care Coordination

• Oversee and manage care coordinators/managers to ensure seamless patient care across different departments and specialties
• Develop and implement strategies to improve care coordination and patient experience

Performance Monitoring and Reporting

• Prepare comprehensive reports at institutional, team, and individual levels to drive positive behavioural change
• Present performance data and insights to senior management and relevant stakeholders
• Identify trends, challenges, and opportunities for improvement in IPU performance

Continuous Improvement

• Implement best practices and evidence-based approaches in IPU management
• Stay updated on industry trends and innovations in integrated care and value-based healthcare
• Lead initiatives to enhance the efficiency and effectiveness of IPUs and thematic programmes

Stakeholder Management

• Build and maintain strong relationships with internal and external stakeholders
• Represent the organization in relevant forums, conferences, and meetings related to integrated care and value-based healthcare

Job Requirements:

• Advanced degree in healthcare administration, medicine, or a related field
• Extensive experience in healthcare management, preferably in integrated care or value-based healthcare settings
• Strong understanding of clinical quality indicators and performance measurement
• Excellent leadership and team management skills
• Outstanding analytical and problem-solving abilities
• Exceptional communication and interpersonal skills
• Proficiency in data analysis and report preparation
• Ability to work effectively in a multidisciplinary environment