Inside Sales Support Engineer

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Inside Sales Support Engineer

Apply locations Singapore time type Full time posted on Posted 2 Days Ago job requisition id JR0035759

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers: Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust through clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About The Job

You will have an active sales role towards your markets, where you utilize the combination of your commercial mindset and technical understanding to accelerate sales in a supporting way. You will become a part of the Alfa Laval aftersales business within Heat & Gas systems providing services and products for the Marine industry. You will have the sales responsibility for burner & control system upgrade and life extending services for marine boilers, and you will be included in an evolving industry, where each day varies from the day before. Your main task will be to scope the various upgrade and life extending services on vessels' steam boilers with needed material, related service and prepare commercial offers for sales companies to present towards end customers. The sizes of the projects you will be handling can differ from a simple component upgrade or vessel inspection to scoping boilers' requirements for upcoming dry docking or multiple vessels' control system upgrade. In either case, you will, based on needs and project type, receive technical support from your team colleagues or in-house support functions. To succeed in the position, you can turn leads and opportunities into competitive offers and, through a commercial and customer-focused mindset backed up with technical knowledge, secure order intake. Further to this, you can structure and clearly communicate a well-organized handover of your project when it becomes an order. The position is based in Singapore and business travel may occur.

Job Description

• Area sales and support responsible for the Alfa Laval Marine Boiler Burner & Upgrade business
• Delivering lean and fast commercial and technical sales support to the Alfa Laval Sales Offices
• Understand customer needs and convert these into business
• Achieve sales growth and hit sales targets by successfully maintaining, supporting, and developing the business together with the external sales teams
• Provide markets and customers with precise and value-based quotations
• Follow up on open quotations and keep a close relationship with sales companies

What You Know

• You are technically curious and possess a commercial mindset and ideally have experience working with technical sales, preferably from the Marine Industry.
• Could also be you have gained your work experience hands-on from the engine room on sailing vessels, or from working within the marine industry with service jobs.
• It is not a requirement, but it would be an advantage if you are familiar with marine boiler technologies.
• You have good written and verbal communication skills in English, along with a good understanding of Microsoft Office products.
• You are a team player who takes charge of your responsibilities, but still shares and seeks knowledge with colleagues.

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application, you will be invited to play the assessment games.

About Us

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Meet our dedicated people who always go the extra mile.