- Provide technical and programmatic support to customers.
- Resolve systems issues in a timely manner when reported by customers.
- Design and develop solutions as assigned by team leads/manager in a timely and quality manner.
- Constantly seek improvements to customer processes and solutions in order to make the system perform better and more reliably.
- Provide training, assistance, and guidance to users in the use of new systems.
- Monitor the performance of processes and systems activity proactively and recommend an action plan to prevent problems or improve performance.
- Feedback customer issues/complaints to supervisors.
Qualifications
- Analyst/Programmer skills. Knowledge of applications & business operations. Basic network configuration, database maintenance knowledge.
- MS SQL, WMS, XML, API and any programming language.
- Able to work independently, under pressure, and must be results-oriented. Analytical and meticulous in his work. Able to multi-task.
- Physically and mentally fit as he/she needs to work under a lot of pressure.
- Minimum Diploma or its equivalent.
- Minimum two years programming & application support (preferred).
We regret that only shortlisted candidates will be notified.
Interested applicants please send your updated resume to noga.lim@peopleprofilers.com.
Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com
Required Skills:
Support, Performance, Business Operations, BASIC, Resume, Registration, LTD, XML, Programming, Pressure, SQL, Maintenance, Design, Business, Training