In-House Trainer

Job Description: Personal Learning Experience Designer (Learning & Development Executive)

We are seeking a highly motivated and experienced Learning & Development Executive to join our Learning & Development (L&D) team within the HR department of our fashion lifestyle store. This role will be instrumental in developing and implementing L&D strategies that align with our company's goals and comply with Singapore's Progressive Wage Model (PWM).

Responsibilities:

1. L&D Policy and Strategy
   · Develop and implement comprehensive L&D policies and strategies
   · Assess training needs and create customized training plans to address skill gaps and improve performance
   · Foster a culture of lifelong learning for employees, providing impactful learning opportunities
2. Training Development and Delivery
   · Design and deliver engaging training programs for various departments, including new hire orientation, product knowledge, sales techniques, and customer service
   · Create and maintain training materials, including manuals, presentations, and online resources
   · Conduct training sessions in both classroom and on-the-job settings
3. Career Path Framework
   · Establish a career path framework that complies with the Progressive Wage Model (PWM)
   · Develop dual career progression pathways - supervisory and specialist tracks - to provide clear advancement opportunities
   · Define job responsibilities and key competencies for each level of the career progression pathways
4. Performance Evaluation and Improvement
   · Monitor and evaluate the effectiveness of training programs through assessments and feedback
   · Collaborate with store managers and supervisors to identify training needs and provide ongoing support
   · Measure the impact of training on store performance and analyze efficiency through sales results and client satisfaction feedback
5. L&D Planning and Administration
   · Plan and manage the annual L&D calendar based on business needs and priorities
   · Manage the L&D budget, ensuring positive return on investment
   · Stay informed about industry trends and best practices in retail training

Requirements:

1. · Bachelor's degree in Human Resources, Education, or related field
2. · 5 to 8 years of proven experience as an In-House Trainer, L&D Specialist, or similar role in the retail or fashion industry
3. · Strong understanding of adult learning principles and training methodologies
4. · Excellent presentation and communication skills
5. · Proficiency in learning management systems and e-learning platforms
6. · Knowledge of Singapore's employment practices and Progressive Wage Model (PWM)
7. · Ability to work collaboratively within the HR team and across departments

Reporting Structure:

This position will report directly to the HR Manager and will be an integral part of the HR department.

By joining our team, you will have the opportunity to shape the learning culture of our organization and contribute to the professional growth of our employees across our global operations.