Immigration Operations Specialist

Our client, a well-established immigration consultancy firm, is seeking a motivated and results-driven Immigration Operations Specialist to join their team. The ideal candidate will have a strong background in immigration processes, excellent client management skills, and the ability to handle multiple applications efficiently.

Responsibilities:

• Build and maintain strong client relationships, providing support throughout the immigration process.
• Ensure timely submission of required documents and follow up with clients.
• Manage the complete immigration application cycle from content development to final delivery.
• Prepare and organize documents for applications and schedule submissions.
• Support clients during appointments, ensuring accuracy and adherence to deadlines.
• Gather necessary information and documents from clients promptly.
• Address client inquiries and provide ongoing assistance before, during, and after submission.
• Advise clients on Singapore ICA requirements and immigration regulations.
• Perform ad-hoc tasks, including client meetings and liaising with companies to obtain documents.

Requirements:

• Bachelor's degree in Business Administration, International Relations, Human Resource or a related field.
• 1-2 years of experience in immigration or consultancy roles.
• Strong communication and interpersonal skills for client interaction.
• Excellent organizational skills with the ability to manage multiple applications.
• High attention to detail in document preparation and submission.
• Ability to work both independently and as part of a team.
• Familiarity with Singapore immigration regulations and ICA requirements is a plus.
• Proficient in English (written and spoken) and Microsoft Office Suite.