ICT Support and Trainer

Working Hours:

• Mondays to Fridays: 8.00 am ~ 5.00 pm, inclusive of ½ hr lunch break
• Services might be required on Saturdays.

ICT Support:

• Provide Authority with professional ICT support and additional technical expertise to handle the increasingly sophisticated ICT implementation in Authority;
• Manage the implementation of ICT projects in Authority, assist the Head / ICT in ICT planning and introducing new ICT solutions that support teaching and learning. Execute daily ICT operational and administrative duties, such as procurement and inventory management;

Managing ICT Programs:

• Project manage Authority-initiated projects
• Co-ordinate MOE HQ project roll outs for Authority
• Ensure project implementation adheres to MOE policies, guidelines, and standards
• Provide progress updates of projects to the Head / ICT
• Prepare relevant documentation and guidelines pertaining to the project

Business Solution and ICT Planning:

• Work with the Head / ICT on gathering the ICT needs of the Authority
• Propose solutions that meet the requirements of the Authority, including technical specifications and market pricing of these solutions

Procurement of ICT Equipment & Services:

• Assist the Head / ICT in purchasing ICT Equipment & Services based on the Authority’s requirements through bulk tenders, calling tenders, and quotations

ICT Resources:

• Assist the Head / ICT to manage the Authority’s ICT resources
• Assist the Authority and Head / ICT to establish SOP for security of ICT resources
• Oversee and assign work to the ICT TAs, AV TAs, Librarians, and any other ICT, AV & MRL support staff in the Authority, based on instructions from the HOD/ICT
• Proactively scan the market for technology trends and new technology tools that support Teaching and Learning and update Authority staff.
• Be a point of contact for vendors, coordinating ICT project-related matters for Authority.

ICT Training: Expected to be proficient and teach students in the following:

• Productivity software – e.g. Word, Excel, PowerPoint, Access, Prezi or others
• Graphics design – e.g. Photoshop, GIMP or others
• Basic video production including sound editing – e.g. Premiere Pro, After Effects
• Basic programming – e.g. Scratch, C++, Python or others
• Miscellaneous technology – e.g. 3D printing, project management software or others
• Any other Authority-based applications and requirements

Scope of Work Includes:

• Design the scheme of work and syllabuses for all Year 1 & 2 Computing classes;
• Conduct ICT lessons for Computing classes according to scheme of work;
• Identify training needs and conduct training courses for staff and students;
• Assist teachers in deploying ICT infused lessons and assessments to students;
• Prepare students for ICT related competitions;
• Assist / provide training for Infocomm Club, Art Club, or other Authority bodies as requested;
• Digitize past years’ exam papers to auto-mark online assessments;
• Assist teachers in content creation and design;
• Prepare teaching materials, exercises, and projects for the students;
• Inform/remind students about Computing schedule and take remedial action on absentees;
• Monitor and evaluate the progress of projects and assignments;
• Collate and document feedback from students on computing courses;
• Provide technical consultancy for the development of innovative ideas;
• Prepare students and teachers to build game-based learning activities;
• Explore innovative ideas with industry partners, especially in the area of educational game building/mobile applications;

Other Duties Include:

• Assist Authority in solutions pertaining to ICT-related problems;
• Provide consultancy and assist all teachers in ICT-related matters and problems;
• Provide technical assistance to teachers and students in preparation of special events such as Open House, conferences, competitions, projects, etc.;
• Administrator for LMS and assist teachers on the use of the platform.

Requirements:

• The personnel appointed must be registered with the Ministry of Education and comply with the Authority’s Expectations of Instructors.
• Degree in Computer Science or related discipline
• Minimum 3 years of experience in providing ICT support and training for Secondary and JC students on areas stated in the scope of work.
• Effective organizational and follow-up skills, giving attention to details and able to multitask;
• Proactive, self-motivated, mature, and independent individual;
• Good team player with a high level of initiative;
• Good interpersonal and communication skills.