Human Resources Operations Assistant Manager

Human Resources Operations Assistant Manager

Established in 2019, Matrixport is the world's leading hub for all-in-one crypto financial services. We are committed to building an entry-grade ecosystem for the crypto space, by providing every user with a personalized super account that integrates products and services of crypto assets trading, investment, loan, custody, RWA, research and more. Through our diverse products and services, we empower users to achieve sustainable earnings from their crypto investments.

Matrixport holds licenses such as the Hong Kong Trust or Company Service Provider (TCSP) & Money Lender License, an Appointed Representative (AR) in the UK. We are also registered as a Money Services Business (MSB) in the US and a member of Switzerland’s FINMA SRO-VFQ, ensuring our services meet the highest global standards and providing users with secure and compliant crypto financial solutions.

As Matrixport continually reshapes the business landscape of crypto assets appreciation at the core, we continuously introduce our offers, and keep integrating the crypto sectors to create a closed-loop ecosystem for crypto services, making it easy for everyone to access the crypto space and enjoy potential earnings of cryptocurrency.

WHY JOIN US

At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one billion users.

ABOUT THE ROLE

Key responsibilities:

• Assume leadership for HR Operations and take ownership on ensuring superb employee/stakeholder experience throughout the employee lifecycle;
• Proactively identify opportunities for process improvements, take initiatives to implement change and ensuring industry best practices are adopted;
• Provide high touch support to employees by responding to HR related questions timely and in an approachable manner;
• Oversee all matters related to internal mobility, relocation and work visas;
• Partner with external payroll vendor on payroll administration for assigned countries;
• Conduct payroll audits and keep abreast of relevant statutory changes including pension, tax and wage laws;
• Take ownership on generalist HR responsibilities including but not limited to onboarding, employee probation, employee exit procedures, new hire orientation, benefits enrolment/administration;
• Ensure employee/HR data are maintained with high level of accuracy and sensitivity;
• Maintain strong partnerships with HRBP and Talent Acquisition;
• Other responsibilities may include (but may not necessarily be limited to) providing support to performance management, ER cases and other HR related projects.

Skills and qualifications required:

• Degree in Human Resources Management or business related disciplines;
• 3-8 years of experience in HR Operations, preferably in start-up / face-paced environments;
• Excellent team player with an “one HR” approach/mindset;
• Strong communication skills with a flexible and approachable attitude;
• Strong problem solver with commitment to tackle problems in a positive and logical manner;
• Well versed with employment laws and legislations across Asian jurisdictions;
• Proficiency in MS Office applications and experience in using HRIS systems;
• Fluency in English and Mandarin is a must, due to the need to liaise with both English and Mandarin speaking stakeholders.