Human Resources Business Partner

Job Description:

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

Global Ad Technology Department (GATD) manages the totality of the advertising systems that support Rakuten. We are a cross-organizational and data-driven organization that works in a diverse team across five countries: Japan, Singapore, India, China and the UK. We develop, maintain, and improve Rakuten's advertising platform and data-driven marketing solutions to support internal and external stakeholders, while also managing our own marketing research and advertising media tools.We are seeking an experienced HR Business Partner to act as a strategic partner to business leaders and managers.

Key Responsibilities:

This role requires a proactive and strategic HR professional who can drive business results through effective people management and organizational development. Partnering with the business leader, the incumbent will be responsible to

• Strategic Partnership:Collaborate with business leaders to provide thought leadership on organizational strategy, change management, and the execution of HR initiatives that align with business objectives.
• People Programs:Partnering with various COEs and country HRs, implement and manage people programs, including employee engagement, leadership development, succession planning, talent review, organizational design, performance management to attract, retain, and develop key talent.
• Workforce Planning:Develop and execute workforce planning strategies to ensure the organization has the right talent to meet current and future needs, including workforce analysis and recruitment planning.
• Employee Relations:Manage and work with local HRs to resolve complex employee relations issues, conduct thorough investigations, and work to improve work relationships, morale, productivity, and retention.
• Data and Metrics Analysis:Analyse HR trends and metrics to develop solutions, programs, and policies, and track HR metrics related to workforce planning, resource utilization, and budget adherence.

Qualifications:

• A minimum of 8 years of progressive HRBP or COE Business Partner experience, with minimum 3 years of regional or global exposure.
• Demonstrated experience in either HR strategy, workforce planning, business partnering and at least one other HR pillar: talent management, organization development, performance management and/or HR operations.
• Exceptional interpersonal and communication skills for building strong relationships with employees and stakeholders.
• Strong business acumen and change management expertise to lead HR initiatives and adapt to evolving business needs.
• Strong decision-making skills.
• Excellent negotiation abilities for conflict resolution and achieving stakeholders' buy-in.
• Problem-solving and applying creative solutions, seeking efficiencies and improvements.
• Proactive planner to anticipate future organization operational needs.
• Policy development and implementation to support organization governance
• Familiarity and comfort working with multiple country HR systems and regulations.
• Ability to work collaboratively with diverse team and senior stakeholders.
• Japanese language proficiency would be good to communicate with Japan counterpart, but not a must.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.