Human Resource Manager

Reports to: Assistant General Manager / General Manager

Job Summary:

The Human Resources Assistant Manager / Manager will support in managing HR functions across the organisation, enhancing employee engagement, and promoting a positive workplace culture. The role involves assisting with employee retention, training, performance management, employee relations, and administration of benefits.

Key Areas of Responsibility

Employee Retention Strategy Development:

1. Design, develop, and implement employee retention programs and initiatives that align with the company’s objectives.
2. Conduct regular assessments of retention trends and employee turnover rates to identify areas for improvement.
3. Collaborate with management and leadership teams to address retention risks and develop solutions.

Training Development

1. Develop, implement, and oversee employee training programs that enhance the skills, knowledge, and performance of employees across the organisation.
2. Collaborate with department heads and management to identify training needs, design engaging learning experiences, and evaluate the effectiveness of training initiatives to support the company's strategic goals.
3. Create a training calendar and manage the scheduling of workshops, seminars, and training sessions.

Employee Relations:

1. Act as a point of contact for employees regarding HR-related queries and issues.
2. Support employee relations initiatives to ensure a positive work environment.
3. Assist in addressing employee grievances, conflicts, and disciplinary actions in accordance with company policies.

Performance Management:

1. Assist in the implementation of performance review processes.
2. Help develop employee training and development programs to enhance skills and career growth.
3. Support managers in setting performance objectives and providing feedback to employees.

Compliance and Record-Keeping:

1. Maintain accurate and up-to-date employee records and HR documentation.

Compensation and Benefits:

1. Help administer employee benefits programs, including health insurance, retirement plans, and leave policies.
2. Provide guidance to employees on compensation, benefits, and HR-related issues.
3. Collaborate with the payroll team to ensure accurate and timely compensation.

HR Policy Implementation:

1. Assist in the development, communication, and enforcement of HR policies and procedures.
2. Drive HR initiatives that align with company goals.
3. Monitor adherence to company policies, ensuring consistency and fairness.

Employee Engagement and Development:

1. Help plan and execute employee engagement activities such as events, recognition programs, and surveys.
2. Assist in fostering a culture of continuous improvement and professional growth.

HR Reporting:

1. Prepare and present HR reports on metrics such as employee turnover, recruitment activities, and compliance.
2. Provide data analysis and recommendations to support HR decision-making.

(We regret that only shortlisted candidates will be notified.)