Human Resource Executive

MoneySmart Group is South East Asia's leading personal financial portal helping consumers compare loans, insurance, and credit cards. MoneySmart was founded in 2009 with the simple aim to help consumers make better financial decisions.

Mission

The Human Resource Executive will play a key role in ensuring effective HR operations, supporting employee satisfaction/engagement, business goals and fostering a positive and productive culture at MoneySmart. This role will focus on supporting across various HR functions including recruitment, payroll, employee interaction / issue resolution, office administration and training & development. The ideal candidate should possess strong organisational communication and interpersonal skills to ensure that HR processes run efficiently and align with the company's strategic objectives.

Responsibilities

• Provide comprehensive support to employees across the entire employee lifecycle, including onboarding and off boarding processes, maintaining required personnel records and preparing employment-related documentation.
• Process employment visa and pass applications (including with the Ministry of Manpower in Singapore), ensure compliance with local regulations, and manage applications for government leave grants.
• Aggregate and submit monthly contractor and freelancer charges data to the Finance team for processing.
• Run the MoneySmart onboarding process for new hires, including contractors and interns, ensuring a smooth integration into the company.
• Manage off boarding procedures, including the update of HR data and employee profiles, and complete exit protocols while ensuring a positive employee exit experience throughout.
• Support HR processes across the business, including advising managers on HR policies and procedures, as well as partnering them on performance management issues, performance review processes, scheduling training/development opportunities and other ad hoc responsibilities.
• Build and maintain strong relationships with stakeholders to enhance the contribution of HR operations towards business objectives.
• Actively connect with employees at all levels to gauge the organisational climate, promote open communication and identify opportunities for improvement.
• Support internal communications on company platform(s) to keep employees informed and engaged.
• Address staff inquiries related to HR policies, benefits and other HR-related concerns promptly and accurately.
• Assist in organising company events and activities to promote team cohesion and enhance workplace morale.
• Provide HR analytics and reports for management. Leverage tools like BambooHR to streamline HR processes and inform data-driven decisions.
• Stay updated on the latest employment practices, industry trends and regulatory changes in APAC regions to incorporate them into MoneySmart ways of working.
• Undertake ad-hoc duties and projects as assigned to support organisational goals.

Requirements

• At least 2 years of Generalist HR experience, preferably in a high-growth or start-up environment.
• Proven track record of partnering employees, including managers in HR operations and processes.
• Experience in all of the following; payroll, visa applications, employee onboarding / off boarding, HR information systems and government surveys.
• In-depth understanding of employment practices in Singapore and Hong Kong, with knowledge of Malaysia and the Philippines also desired.
• Demonstrate ability to communicate effectively and build relationships with key stakeholders including senior leadership teams.
• Excellent verbal and written communication skills with an ability to build rapport across all levels.
• High level of integrity and ability to handle confidential information with discretion.
• Comfortable working in a fast-paced, matrix environment with and able to organise workload effectively, including competing priorities.

MoneySmart Culture Values and Tenets

The traits we admire are core intrinsic qualities we look for in someone we want on our team, and we look for people who are Hungry, Humble and Smart. We also expect all our people to uphold the following company values:

• Play to win as a team.
• Solve for the customer.
• Embrace a personal growth mindset.
• Own it openly.
• Challenge the status quo and deliver outcomes.

MoneySmart Group is an equal opportunity employer. Please include only relevant details and avoid unnecessary information (e.g., photos, age) in your job application to assist us in ensuring that the interview process is devoid of bias.