Human Resource Executive

HR Operations

• Provide administrative support to HR platforms/systems (Creating new joiner profiles, reconciling data changes, assisting with ad-hoc HRIS requests, work closely with vendors to ensure systems are effective, etc.). Experience with BIPO and SuccessFactors is a plus.

• Assist in the creation and submission of requisition forms, freelance/FTE contracts, policies, letters, and invoices.

• Maintain accurate HR records (p-filing) and conduct regular analysis of data using monthly and ad-hoc reports across various platforms and employee engagement metrics. Identify trends, patterns, and correlations to gain actionable insights.

• Assist in onboarding & offboarding processes.

• Prepare monthly payroll report for Singapore office.

• Manage work pass applications, renewals, etc.

• Participate in market surveys from government agencies (MOM, IRAS, CPF, WDA, etc.).

Employee Relations/Engagement

• Drive a culture of engagement and inclusion by supporting employee engagement initiatives, activities, and benefits, ensuring accurate and timely benefit disbursement to employees.

• Serve as the main point of contact for employees’ day-to-day inquiries related to HR systems, benefits, policies, etc., ensuring that concerns or issues are addressed promptly. Identify any concerns and escalate them when necessary to ensure a positive work experience for all.

• Implement wellness programs that promote physical and mental health.

• Maintain corporate insurance (Medical, WIC, Business Travels, etc.).

• Facilitate, coordinate, and support Learning & Development initiatives that enhance employees’ growth and skills. Continuously improve and measure the effectiveness of these initiatives through metrics.

Stakeholder Management

• Understand the requirements of our business and stakeholders to establish and maintain relationships across the board.

• Review projects against stakeholders’ ask.

• Solutions-oriented, drive improvement processes, and cultivate a culture of continuous improvement.

Strategy

• Understand the required skillsets and need areas across roles and functions in the agency.

• Knowledge in local HR-related policies/circulars and how the agency can leverage or apply them.

• Understand industry trends and their impact on talent/HR and our businesses.

People Management

• Day-to-day stakeholder management, maintaining regular contact to ensure communication flows effectively.

• Strong time management and multitasking skills to competently lead, plan, and execute projects/minor events.

• Know when matters need to be flagged/escalated ahead of time to diffuse potential issues in consultation with supervisors.

• Implement work processes to ensure smooth executions and delivery.

Communication

• Effective email writing skills with the ability to adapt the style and delivery based on the intended audience.

• Able to articulate thoughts and ideas to others effectively.

• Confidently contribute solutions during meetings and presentations.

• Manage general internal and external communication amongst working team and stakeholders.

Knowledge and Experiences Required

• 1-3 years relevant experience with a sound knowledge of either HR generalist tasks and/or agency processes.

• Sound financial planning and budget management experience.

Skills Required

• Excellent communication skills, able to tactfully tailor communication to suit different audiences and stakeholders.

• Excellent relationship management skills across departments and seniorities.

• Good negotiation skills to manage vendors and internal requests.

• Able to multi-task and track tasks accurately to provide holistic support across a range of Talent and HR duties.

• Comfortable working with Excel for data validation and analysis.

• Mac and Tech-savvy: Proficient in picking up and leveraging new software, platforms, and digital tools.

• Avid problem solver, able to troubleshoot complex issues and provide adequate mitigations or solutions when necessary.